You may cancel your subscription at any time by following the cancellation procedure specified by ere4u. This procedure may include providing notice through submitting a cancellation request via email to sales@ere4u.in . You can upgrade of your subscription at any time of your usage, by paying the difference amount between the two plans or packages. If you stop using our services in between the term, we will not refund you the fees paid by you for the remaining term. ere4u Subscription purchases are non-refundable. The services purchased are yours for the length of the subscription.

WE DO NOT ISSUE REFUNDS UNDER THE FOLLOWING CIRCUMSTANCES

• If there is ISP – internet service provider issue & you are not able to run the software properly. Some Ad & Blank screen issues have been reported on BSNL Modems & Routers.
• If any hand made & other software invoice has wrong calculations and does not match with eRe4u.
• If you have changed your mind suddenly without any reason or have switched or made a plan to switch on any other software, you don’t want to continue with eRe4u.
• If you have raised the customization request and we have accepted it or developed it.
• If your hardware does not meet the software requirements.
• You don't have the manpower or time to implement our products on your site.
• If any customer asks anything extra which is not in our deliverables or not meeting terms of service.

• If features are delivered as per the listed plan on "https://www.ere4u.in/feature&pricing.php based on your purchased plan & eRe4u has delivered it within 30 days from your purchase date.

All requests for a refund must be initiated through emails on sales@eRe4u.in within the refund period with a subject and reason for a refund which can be acceptable & within approval limits as per the above conditions.

While planning for refunds we check for soundness and validity of the case, applying different conditions to it. If these conditions are satisfied, a refund may apply.

ACCOUNT TERMINATION

The Buyer understands that access to the support, software access, and documentation terminates when the refund is processed.

REFUND PROCESSING

Refunds are processed by the same payment processor you used to subscribe. Refunds are issued up to 7 business days after they are accepted. The actual date of receiving the refund depends on the payment processor and the method of payment.

UPDATES TO THIS POLICY

This refund policy can be updated at any time, without prior notice and is applicable immediately and retroactively for all subscriptions and subscribers. It is considered an integral part of our Terms of Use and its acceptance is mandatory for all users.